Privacy Policy

Effective: July 1, 2024

Welcome to Ioria’s Privacy Policy. This Policy explains how we collect and use your data and how you can control your information.

This Policy covers our Ioria app, website and connected IORIA projects.

Control Over Your Information

We want you to be in control of your information, so we provide you with a range of tools, including:

  • Access and update your information. You can access and edit most of your basic account information right in our Services. Just navigate to your settings and you will see the options available to you.
  • Delete your information. You can delete all information within our services.

Information We Collect

When you use our Services, we collect information you provide to us, generate information when you use our Services, and in some cases receive data from others. Let’s break these down in more detail.

Information You Provide

Our Services require you to set up an account. To do this, we ask you to provide us with account details (information about you, like your name, username, email address and phone number). When you set up your profile, you’ll also provide us with profile details

Keep in mind that final users who view your products, and any other content, can always screenshot that content, save it, or copy it outside the IORIA app. So please don’t send messages or share content that you wouldn’t want someone to save or share.

Information We Generate When You Use Our Services

When you use our Services, we collect information about which of those Services you’ve used and how you’ve used them. This helps us better understand the way our community uses our Services so that we can make improvements.

This includes usage information (information about how you interact with our Services — for example, which products you view and apply) and content information (information about content you create or provide, your engagement with the camera and creative tools, your interactions with metadata — for example, information about the content itself like the date and time it was posted and who viewed it). Content information includes information based on the content of the image, video, or audio.

This also includes device information (such as your hardware or software, operating system, device memory, advertising identifiers, apps installed, browser type, information from device sensors that measure the motion of your device or compasses and microphones, including whether you have headphones connected, and information about your wireless and mobile connections),location information (IP address),information collected by cookies and similar technologies, depending on your settings, (cookies,web beacons (small graphic data that recognize user activity, such as if and how often a user has visited a website), web storage, unique advertising identifiers), and log information (such as details about how you’ve used our Services, access times, pages viewed, IP address, and unique identifiers like cookies).

Data We Receive From Others

The last category of data we collect is information about you that we may receive from others. This includes linked third-party service data (information we get when you link your Ioria account to another service), data from advertisers (information from advertisers, app developers, publishers, and other third parties to help target or measure the performance of ads), contact info from other Users or third parties. Or, if you provide us with your contact information, we may use that to determine if we can communicate with you in other ways, like SMS, email, or other messaging services), and data relating to potential violations of our Terms (we may receive information from third parties, including website publishers, social network providers, law enforcement, and others, about potential violators of our Terms of Service and Community Guidelines).

How We Use Information

Keep Things Up & Running (i.e., operate, deliver, and maintain our Services)

We use the information we collect in order to operate, deliver, and maintain our Services. We also use some of your information to help keep our products up to date, for example to make sure that our Services work with the latest operating systems and devices.

Personalize Your Experience & Give Context

We offer personalized Services to users. One of the ways we do this is by showing you content that is relevant to you or we think you may enjoy based on the information you share with us. To do so, we use information about you across different areas of the Services in order to add context to your Ioria experience. For example, we automatically tag content with labels based on the content, your location, or the time of day.

Our goal is to continuously provide you with more relevant and interesting content.

Develop & Improve Features, Algorithms & Machine Learning Models

Our teams are constantly coming up with new ideas for features and ways to improve our Services. In order to do this, we also develop and improve the algorithms and machine learning models (an expression of an algorithm that combs through significant amounts of data to find patterns or make predictions) that make our features and Services work, including through generative AI features (artificial intelligence capable of generating text, images, or other media, using generative models. Generative AI models learn the patterns and structure of their input training data and then generate new data that has similar characteristics). We use algorithms and machine learning models for personalization, advertising, safety and security, fairness and inclusivity, augmented reality, and to prevent abuse or other Terms of Service violations.

Your information can help us decide what kind of improvements we should make, but we are always focused on privacy — and we don’t want to use more of your personal information than necessary to develop our features and models.

Analytics

In order to understand what to build or how to improve our Services, we need to understand trends and demand for our features. Studying data can help us see trends in the ways that people use the Services. This helps inspire us to improve IORIA on a larger scale. We perform analytics in order to identify, monitor, and analyze trends and usage. Based on this information, we will, among other things, create information about our users to help us understand demand.

Research

We conduct research to better understand general consumer interests, trends, and how our Services are used by you and others in our community. This information, along with analytics (as we described above), helps us understand more about our community and about how our Services fit into the lives of those in our community. We also engage in research and development to develop new techniques and technologies (e.g., new machine learning models or hardware, such as Spectacles).

Enhance the Safety & Security of Our Services

We use your information to enhance the safety and security of our Servicesand prevent fraud or other unauthorized or illegal activity.

Contacting You

We may need to communicate with you to provide information, alerts, or to send messages our users ask us to deliver at their request. This may include sending communications through email, SMS, or other messaging platforms, where permitted, to deliver account status updates, security alerts, and Chat or friending reminders;

How We Share Information

Recipients & Reasons for Sharing

  • Third-Party Apps. Sometimes we provide features that allow you to connect with third-party apps. If you decide to connect your Ioria account with a third-party app, we will share any additional information you direct us to.
  • Service Providers. We share information about your activity with our service providers, who process that information on our behalf. For example, we rely on such Service Providers to facilitate functions or measure and optimize the performance of IORIA. We do not share private communications with them.
  • Business and Integrated Partners. We share information about your activity with business and integrated partners in order to provide the Services.
  • Anti-Fraud Partners. We share information about your activity, such as device and usage information, with industry partners working to prevent fraud.
  • Legal, Safety, and Security Partners. We share information about your activity as necessary for the following legal, safety, and security reasons:
    • comply with any valid legal process, governmental request, or applicable law, rule, or regulation.
    • investigate, remedy, or enforce potential Terms of Service and Community Guidelines violations.
    • protect the rights, property, or safety of us, our users, or others.
    • detect and resolve any fraud or security concerns.
  • Affiliates. Ioria may consists of different subsidiaries owned by us. We may share your information within those internal subsidiaries as needed to carry out our Services.
  • For the purposes of a Merger or Acquisition. If we were to sell or negotiate to sell our business to a buyer or possible buyer, we may transfer your personal information to a successor or affiliate as part of that transaction.

Integrated Partners

Our Services may contain content and integrations offered by our integrated partners. Through these integrations, you may be providing information to the integrated partner as well as to Ioria. We are not responsible for how those partners collect or use your information. As always, we encourage you to review the privacy policies of every third-party service that you visit or use, including those third parties you interact with through our Services.

How Long We Keep Your Information

As a general rule, we keep information as long as you tell us to, and otherwise as long as we need it to provide our Services, or as required by law. For example if your take a snapshot, we will keep on our servers as long as 30 minutes.

Although our systems are designed to delete some of your information automatically, we cannot promise that deletion will take place by a specific time.

Our Audience

Our Services are directed to individuals 13 years and older.

Our Services are not directed to children under the age of 13, and you must confirm that you are 13 years or older in order to create an account and use our Services. If we have actual knowledge that you are under the age of 13 (or the minimum age at which a person may use the Services in your state, province, or country without parental consent, if greater), we will stop providing Services to you and delete your account and data.

Updates to the Privacy Policy

We may update our Privacy Policy from time to time, and will give you a heads up if we make any changes we think you should know about.

We may change this Privacy Policy from time to time. But when we do, we’ll let you know one way or another. Sometimes, we’ll let you know by revising the date at the top of the Privacy Policy that’s available on our website and mobile application. Other times, we may provide you with additional notice (such as adding a statement to our websites’ homepages or providing you with an in-app notification).

Contact Us

Have any questions about the information here? You can contact us at [email protected]